Some items can be made just for you. 💛
✍️ Before you order
Please double-check any names, wording, dates and spelling carefully before you place your order, as personalised items are made exactly as you provide them.
↩️ Returns
Custom products, such as special orders or personalised items, can't be returned. Please see our Refund Policy. If your item arrives damaged, faulty or isn't what you ordered, see Lost, Delayed or Damaged Orders.
⏱️ How long will it take?
Personalised items are made to order like the rest of our range. See Delivery & Shipping: Costs and Timescales.
🎨 Want something completely bespoke?
See Custom Commissions & Design Services.
Questions? Email support@northandink.com or call 0330 043 4513 (Monday to Friday, 9am–5pm UK time).