Our website uses secure email sign-in codes instead of passwords. There's no password to remember or reset: each time you sign in, we email you a one-time code.
🔑 How to sign in
- Go to northandink.com/account/login.
- Enter the email address you used for your orders.
- We'll email you a one-time code. Enter it on the sign-in page.
- You're signed in, and you can see your orders and details.
🔁 "Forgot my password"?
You don't need one. Just sign in again with your email address, and we'll send you a new code.
📭 Code not arrived?
- Check your Spam or Junk folder.
- Check you typed your email address correctly.
- Wait a few minutes, then request a new code from the sign-in page.
If it still doesn't arrive, contact us at support@northandink.com.
🛒 Checked out as a guest?
You don't need an account to place an order. To see your orders online, sign in with the same email address you used at checkout.
⚠️ Got a code you didn't ask for?
Don't share it with anyone. It's safe to ignore it. North & Ink will never ask you for a sign-in code, password or card details. Not sure a message is really from us? Forward it to verify@northandink.com. See Staying Safe.
📞 Need more help?
Email support@northandink.com or call 0330 043 4513 (Monday to Friday, 9am–5pm UK time, closed bank holidays).