Staying Safe: How to Spot a Genuine North & Ink Message

Scammers sometimes pretend to be businesses you trust. Here's how to keep yourself safe. 🔐

🚫 North & Ink will never

  • ask for your sign-in code, password or card details, by email or any other way
  • ask you to change bank or payment details by email

✅ Not sure a message is from us?

Forward it to verify@northandink.com and don't reply, click links, open attachments or make a payment until we've confirmed it's genuine.

You can also check on our Verify Us page, or call our main number, 0330 043 4513 (Monday to Friday, 9am–5pm UK time).

🕵️ Warning signs

  • urgent pressure to pay or act straight away
  • a request to change bank details or pay a different account
  • unexpected attachments or links

🔑 Protect your account

  • We'll never ask for your sign-in code. Only enter it on northandink.com, and never share it. For other accounts, use a strong, unique password or a password manager.
  • Never share your account details.
  • Report anything suspicious to us straight away.

Need to sign in or reset your password? See How to reset your password or sign in.

Still need help

Can't find what you're looking for? Reach out and we'll sort it