👤 Your account
To sign in to your account on our website, we email you a one-time code. There's no password. Never share a sign-in code with anyone. North & Ink staff will never ask for your sign-in code, password or card details. See How to reset your password or sign in.
🛡️ Your data
We process personal information in line with the UK GDPR and the Data Protection Act 2018. Our Privacy Policy explains what we collect and how we use it.
✅ Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you
- ask us to correct or delete it
- receive a copy of it (portability)
- object to or restrict certain processing
- withdraw your consent where we rely on it
- opt out of targeted advertising (see Your Privacy Choices)
We'll respond within one calendar month. In some cases, as the law allows, we may need longer, and we'll tell you if so.
To protect your information, we'll ask you to confirm your request from the email address on your account before we act on it. We'll never ask for your password, sign-in code or card details.
📧 Marketing emails
You can unsubscribe at any time using the link in our emails. We may still send you non-promotional emails about your account or orders.
✉️ Making a privacy request
Email privacy@northandink.com with your request. If you're unhappy with how we've handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.
Not sure a message is really from us? Don't click any links or reply. Forward it to verify@northandink.com and we'll check it for you. See Staying Safe.